Website content management systems have grown from a luxury often used by only large corporations into a necessity that is borderling irresponsible NOT to have on a company’s website. Being able to manage one’s own content reduces the amount of money needed to keep information fresh and up-to-date. Fresh information spawns continued readership, repeat visitors, new vistors, higher search results and inevitably…new business.
Despite the need for content management, a lot of misconceptions have arisen over the years with regard to what can and cannot be done (not to mention how much it should cost.) So, we’ve decided to shed some light on the facts surrounding content management systems. Whether you are using an opensource God like WordPress, or using a proprietary system like Vigor’s VIM, the following hold true.
1. The more you want to do, the more it will cost
Things cost money and just because you want something doesn’t mean you get to have it for cheap. The more complex you imagine the capabilies of a CMS, the more it is going to cost to purchase, setup, integrate, support and use. There are no work arounds and no exceptions. Think of it as a car. Older cars were easier to work on because the system was pretty basic. Now there are electronics in the engine throughout the vehicle, A/C systems with coolant and a million other elements that make the car cost more to purchase and maintain.
2. Flash is restricting
Flash animations, blinking lights and moving pictures restricts your ability to update. Those animations are what they are so you won’t be able to edit that particular content without investing significant money to make it editable. Even then, it’s going to be tricky. Use Flash to add a little flair, but use it wisely. We’ve never heard of any brand making money because they animated their entire site. On the other side, companies have paid out more money because they had to hire outside consultants to update their site over and over again.
3. You aren’t going to automatically understand the system
No matter how hard engineers try to make things intuitive a content management system is a new piece of software, and it will take some learning time to use. You aren’t going to open it and automatically understand how everything works. Training is key and training does usually cost money. It’s worth it to take the time to understand how all the caveats of a CMS works.
A content management system is a MUST for every website out there. That is, of course, if that website is supposed to be successful.
New Datum home page and website features
Successful Restaurant Websites Pt 1 of 4: Visitor Wants, Visitor GetsThis entry was written by Joseph Szala, posted on June 1, 2009 at 12:16pm, filed under Unsolicited Thoughts and tagged ,CMS, content management system, usability, web design, websites. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback: Trackback URL.

Posted by Kris Bradley at 3:00pm on 06/01/09
I like this Joseph. Very well said. I wish we could send this kind of info to every person who thinks a static site is the only way to go because they do not have to pay as much for it. This is truly a large problem to get around, especially in this economy, but my hope is that the more popular they become the easier it will be to convince everybody.
Posted by Joseph Szala at 3:11pm on 06/01/09
Thanks Kris,
We get a lot of questions that this post is set to answer… or at least try to answer. Hopefully it helps.
I think with popularity people will understand the inherent need. However, convincing them of price is a different tale.
Posted by Brett at 10:45pm on 06/01/09
It’s about value… People buy on value, not price. Anyone who purchases because something is cheap will end up disappointed. They’ll pay to have someone update the site for them constantly (or, their website will die). My 2cents.
Posted by Joseph Szala at 5:34am on 06/02/09
Brett, you are totally right. I think a big problem though is that the “value” of a website with or without a CMS is extremely undervalued due to the proliferation of web design software and the ability to work globally.
I am a pretty strong advocate of certification programs much like architects, engineers and even interior designers. It makes sense. Let’s inject the value back into the industry.
Posted by Angela Wenner at 7:34am on 06/02/09
Thanks for sharing these points, Joe. Great summary of what we wrestle with on a daily basis with our clients, and I appreciate having the talking points! You ARE the Czar of CM!